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Smart Rent Payment Reminders for PG Owners
TrackMyPG’s Reminder settings let you turn on auto reminders, choose how many days before the due date they fire, and manage reminder templates for the billing channels enabled on that PG.
Scheduled reminders are created from pending invoices and due dates, then processed through the reminder queue so your team can track what is pending, sent, or failed.
When a tenant needs a faster nudge, the Reminders screen also supports manual 'Send reminder now' actions using the same configured channels and template content.
Why it matters
What you gain on the ground
Due-date based automation
Set reminder lead time in days before the due date so payment follow-ups happen consistently instead of relying on memory.
Editable message templates
Manage default reminder wording per enabled channel and personalize messages with tenant, amount, due date, PG name, and month variables.
Manual send-now flow
Operators can trigger reminders instantly for pending invoices from the reminders queue when follow-up cannot wait for the scheduled run.
Channel-aware delivery
Reminder sends follow the PG billing channel settings and tenant contact preferences, with email by default and SMS or WhatsApp where enabled.
Built for Indian PG workflows
Tenants, invoices, payment status, and optional gateway checkout live in one stack — so collections stay tied to real bills, not loose chats.
How this feature works in real operations
High-performing PG operations rely on consistency, not one-off heroics. This feature is designed to reduce repetitive manual work and keep records aligned with day-to-day tenant and billing flows. Teams can execute the same process every month with fewer data gaps.
The practical value comes from integration with adjacent modules: tenant, room, invoicing, collections, and reports. When one module updates, the associated operational context remains connected, which reduces reconciliation effort and improves decision clarity.
For owner-led teams, this helps maintain process quality even as occupancy grows. For manager-led teams, it improves handover quality and reduces dependency on individual memory.
Common questions
When do payment reminders get sent?
You choose the lead time in Reminder settings. TrackMyPG then schedules reminders before each invoice due date when auto reminders and the supporting billing setup are enabled.
Can I change the reminder message?
Yes. The Reminder settings let you edit default templates for enabled email, SMS, and WhatsApp reminder channels.
Can I send a reminder manually?
Yes. The Reminders dashboard includes a 'Send reminder now' action for pending items and uses the same sending pipeline as the scheduler.
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