How can we help you?
Find answers, guides, and tutorials to get the most out of TrackMyPG — rooms, tenants, invoices, payments, and reports.
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New to TrackMyPG? Learn the basics and set up your account.
- •How to create your account
- •Setting up your first PG property
- •Adding tenants to your system
- •Understanding the dashboard
Everything you need to know about managing tenants.
- •Adding new tenants
- •Updating tenant information
- •Managing tenant documents
- •Tenant history and records
Learn how to manage invoices, payments, and financial records.
- •Creating and sending invoices
- •Recording rent payments
- •Managing security deposits
- •Generating financial reports
Rent invoices, payment status, and dashboard reports — aligned with the live product.
- •Creating rent invoices and PDFs
- •Recording payments (cash, bank, online after gateway setup)
- •Outstanding balances and monthly summaries
- •Exporting report data where the app supports it
Common issues and how to resolve them.
- •Login and account issues
- •Payment processing problems
- •Data sync issues
- •Browser compatibility
FAQ
Common questions
Click on "Forgot Password" on the login page, enter your email address, and follow the instructions sent to your email to reset your password.
Yes! TrackMyPG is fully responsive and works on all mobile devices. You can access all features from your smartphone or tablet.
Go to Reports section, select the data you want to export, and click the "Export" button. You can export data in Excel or PDF format.
Yes, we use industry-standard encryption and security measures to protect your data. Your information is stored securely and backed up regularly.
Still need help?
Contact the team — we'll route you to the right channel for billing, product, or technical questions.
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PG Management?
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