Tenant experience · Portal

Tenant Portal for Invoices, Profile and PG Info

Tenants sign in at /portal/login with credentials you enable per tenant — not owner NextAuth. They see their stay, invoices, property details, and tickets without accessing your full dashboard.

  • /portal/login
  • Invoice PDFs
  • Online pay
  • Profile + agreement

Owners copy the portal link from the dashboard navbar and share it with tenants. Portal users can download invoice PDFs, pay via UPI or checkout when the PG has online collection, and update profile fields you allow.

https://www.trackmypg.com
Tenant viewing rent invoices on a mobile-friendly portal
Separate
tenant auth
Invoices
list + PDF
PG Info
read-only
Tickets
from portal

What PG owners struggle with today

Most PG operators still coordinate tenants, rent, and documents across Excel, WhatsApp, and paper registers. That works until bed count, staff handovers, or month-end reconciliation expose gaps nobody can audit quickly.

  • Tenants call the desk for every invoice PDF
  • Payment screenshots without invoice numbers in WhatsApp
  • No self-service for profile or password resets
  • Agreement copies requested repeatedly at move-in
  • Owners paste portal links manually from memory
https://www.trackmypg.com
Tenant viewing rent invoices on a mobile-friendly portal

Problem → solution mapping

Each pain point maps to a module that ships in the product today — not a roadmap promise.

Invoice PDF requests

Tenants download from portal invoice list

Chat payment chaos

Pay online against invoice ID when gateway enabled

Profile updates

My Profile page for allowed fields

Agreement copies

Preview/download when PG template exists

Sharing login URL

Copy tenant portal link from owner navbar

What you get in the product

Every capability below ships in TrackMyPG today — no roadmap promises, no fake automation.

Invoices and payments

Tenants see their bills, statuses, PDFs, and checkout when online collection is on.

Fewer desk calls for “send my bill”.

  • List + detail
  • PDF download
  • UPI/checkout when enabled

Profile and password

Stay overview plus editable fields and portal password change.

Tenants maintain contact info you allow.

  • My Profile
  • Change password
  • Scoped to one tenant

PG Info

Read-only property, billing, and contact context — no owner settings exposed.

Tenants know whom to call without admin access.

  • Address & contacts
  • Billing notes
  • Social links when set

Agreement PDF

Shown only when configured; late-fee placeholders respect PG late-fee settings.

Move-in paperwork available 24/7.

  • Preview in portal
  • Download PDF
  • Late fee gated display

Step-by-step in TrackMyPG

The same flow your desk runs every month — from tenant to report.

  1. Enable portal access

    Owner enables portal per tenant and sets initial password.

  2. Share login URL

    Copy /portal/login from dashboard navbar.

  3. Tenant signs in

    Separate session from owner NextAuth.

  4. View invoices

    Download PDFs or pay online when available.

  5. Update profile

    Edit allowed fields and change portal password.

  6. Raise tickets

    Support requests flow to owner Tickets module.

Measurable outcomes on the ground

Invoice self-service

Tenants list bills, open detail, download PDFs, and pay when online collection is enabled for that PG.

Profile and password

View stay context, update allowed personal fields, and change portal sign-in password from dedicated pages.

PG Info (read-only)

Property address, contacts, billing notes, and social links — serialized for tenants without admin controls.

Agreement access

When configured, tenants preview and download their agreement PDF with late-fee fields shown only when applicable.

What operators report after adoption

  • Less manual reconciliation between chat, sheet, and register
  • Fewer payment disputes with invoice PDFs tenants reference
  • Faster tenant onboarding when rooms and billing connect day one
  • Higher occupancy visibility without walking every floor
  • Reduced owner follow-up calls when desk uses one ledger

Manual vs Excel vs TrackMyPG

The same PG tasks, three ways to run them. See exactly where structured software pulls ahead.

TaskManual / registersExcel sheetsTrackMyPG
Tenant records Notebook & register rows Rows that drift out of sync Searchable profiles linked to rooms
Rent invoices Hand-written or ad hoc PDFs Manual template per tenant In-app invoices with PDF + status
Payments UPI screenshots in chat Paste amounts into cells Payments tied to invoice IDs
Occupancy Whiteboard or memory A “master” tab nobody trusts Live room & bed mapping
Outstanding dues Recalculated over phone calls Fragile pivot tables Outstanding Payments report
Month-end reports Hours of manual totals Copy-paste + formulas One-click Excel / PDF export
FAQ

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